# Loading issues with Mol*

If for some reason (internet connection speed / latency) you're having difficulties accessing the Mol* results display, here are two workarounds to display your maps.

## View map in virtual desktop

```params
NOTE: If your issues are related to latency, this might not solve your problem, try solution 2 instead.
```

Let's try and open the map in our virtual desktop.

Open the `I/O` tab and find `run_class001.mrc` file (usually at the end of the list). Tick the box on the left next to the file name, and press `CHIMERAX` button at the top bar.

```{image} _static/images/SPA/0_loading1.png
:align: center
:scale: 70%
```

Next navigate to your ADA training platform and select the virtual desktop preview (to the left of Doppio).

```{image} _static/images/SPA/0_loading2.png
:align: center
:scale: 70%
```

This will launch a new tab with a virtual desktop. Wait a minute until the display launches `ChimeraX` automatically.

```{image} _static/images/SPA/0_loading3.png
:align: center
:scale: 40%
```

After expanding the window to full screen, you should be able to inspect the map.

```{image} _static/images/SPA/0_loading4.png
:align: center
:scale: 40%
```

## Download the data from ADA interface to view locally

Navigate to your ADA training platform and select `Data` from the left hand menu panel.

```{image} _static/images/SPA/0_loading11.png
:align: center
:scale: 70%
```

Then select `HOME`. You will see a window like this.

```{image} _static/images/SPA/0_loading12.png
:align: center
:scale: 70%
```

In the search bar on top right type: `doppio`. That should narrow down the display results to our Doppio project files. Click on `doppio_projects`.

```{image} _static/images/SPA/0_loading13.png
:align: center
:scale: 70%
```

Then type `refine` into the search bar. Click on `Refine3D`.

```{image} _static/images/SPA/0_loading14.png
:align: center
:scale: 70%
```

Then select the job you want to view. Finally, inside the job type `run_class001.mrc` into the search bar. Tick the box next to it and press `Download` button at the bottom of the page.

```{image} _static/images/SPA/0_loading15.png
:align: center
:scale: 70%
```

It should show you progress of the download. Once that is complete you can view the map with the software available on your local machine.